Account Management and Customer Success Team

The sales team is the primary contact point for our clients

James Allen

Key Account Director

James has more than 15 years’ experience of supporting Global 1000 organizations in several industry sectors, delivering insight to help them face their most pressing business challenges. He has a long track record of building effective partnerships with clients at all levels of seniority to ensure solution-driven results. Prior to joining CCS Insight, he gained experience with one of the world’s leading insight businesses, working globally in a variety of regions.

Steve Cox

Principal Account Executive

Steve has 14 years of military experience, in which he gained telecom and drone pilot and commander knowledge in several operational environments. This was followed by three years’ sales engagement dealing with transactional and subscriptions sales, as well as large account management at defence industry clients and government installations around the world. In his previous roles Steve has delivered high performance each year against sales quotas and nurtured outstanding levels of satisfaction among his portfolio of clients.

Katie Taylor

Marketing Manager

@katietails

Katie joined CCS Insight in 2013 as a business editor, having previously graduated from the University of Exeter with a degree in biological sciences. Katie now manages our marketing operations.

Rose Nnamudi

Sales and Customer Support Executive

Rosemary is a creative professional with 10 years’ of B2B and B2C customer service and support experience gained through various channels of work. In her previous role, she acquired extensive compliance, system and process understanding that allowed her to excel and win several awards.