Predictions: 2020 and Beyond

The event took place on 3 October 2019 at the IET London in Savoy Place. CCS Insight’s team of analysts presented a selection of predictions for the coming years, and discussed current trends with the biggest names in the connected world.

in partnership with


of attendees surveyed in 2018 rated the Predictions event as “good” or “excellent”


of those surveyed said they would recommend it to a colleague


of last year’s audience held CxO and other executive-level roles.

Event Agenda

Click here to explore the Predictions: 2020 and Beyond agenda


Registration and Coffee

09:15 – 09:30

Welcome and Introduction (Shaun Collins, CEO)

09:30 – 10:00

Opening Keynote (Ben Wood, Chief of Research; Geoff Blaber, VP Americas)

This presentation will set the scene for the entire day, sharing 10 key predictions for 2020 and beyond and outlining the key themes for the day before they are covered in more detail during the event.

10:00 – 10:30

Focus Interview: Cristiano Amon (President, Qualcomm)

Ben Wood (Chief of Research) interviews Qualcomm President Cristiano Amon on a variety of topics relating to 5G, including commercial momentum, use cases, competitive dynamics, managing complexity and the opportunity for Qualcomm in chipsets and new business segments.

10:30 – 11:00

Coffee Break

11:00 – 11:30

The 5G Market: What We’ve Learned So Far (Kester Mann, Director, Consumer and Connectivity)

A deep dive into lessons from the deployment of 5G so far. Assessing the gap between the rhetoric and reality about 5G launches and sharing exclusive first insights into CCS Insight’s latest consumer research.

11:30 – 12:10

2020 and the Decade ahead (Marina Koytcheva, VP Forecasting)

As 2020 marks the start of a new decade, we take a long view into the future to discuss how technology and its use will change over the next 10 years. Topics will include changes in consumers and their behaviour, the social impact of technology, a new wave of device diversity and the future beyond the smartphone, and more.

12:10 – 12:40

Focus Interview: Stefan Streit (Chief Marketing Officer, TCL)

Stefan Streit and Shaun Collins will be talking about Chinese market dynamics, our future digital lives and key trends across the consumer electronics ecosystem globally. Stefan will reflect on TCL’s artificial intelligence and Internet of things vision, the impact of 5G development on this and the larger impact for consumers. He will also discuss the display market and touch on TCL’s multi-billion-dollar investments in the technology and fabrication business, and how this aligns with the company’s ambitions as China’s leading consumer electronics brand.

12:40 – 14:00

Lunch and Exhibition

14:00 – 14:30

Focus Interview: Olaf Swantee (CEO, Sunrise)

The session promises to provide invaluable insights on the challenges of new technology, and the huge opportunities that lie ahead. Olaf Swantee recently led Sunrise in spearheading the first 5G network launch in Europe. Olaf also offers extensive industry experience having rolled out 4G technology in the UK with EE.

14:30 – 15:30

Big Tech and Industry Disruption (Nick McQuire, VP Enterprise Research, Angela Ashenden, Principal Analyst, Digital Workplace) and Bola Rotibi (Research Director, Software Development)

A session exploring the major trends transforming industries now and in the future, including cloud and artificial intelligence, edge computing, digital workplace, automation and security. Nick and his team will also examine how the role of the developer is changing to enable these new environments.

15:30 – 16:00


16:00 – 16:30

Focus Interview: Daniel Rausch (VP Smart Home, Amazon)

Our COO, Martin Garner, will talk with Daniel Rausch about Amazon’s progress in the smart home and its utilisation of cutting-edge technology such as deep learning and artificial intelligence to enhance its efforts. He will also explore the effect of connected technology on our daily lives, with a particular focus on how voice-based technologies can transform interactions.

16:30 – 17:00

Attendee Predictions and Close (Shaun Collins, CEO)

17:00 – 17:30

Transfer to Intel River Yacht

17:30 – 18:00

Focus Interview: Caroline Chan and Asha Keddy

Intel’s Caroline Chan (Vice President and General Manager of Network Business Incubator Division, NCLG) and Asha Keddy (Corporate VP and General Manager, Next Generation and Standards, 5G) will be interviewed by CCS Insight CEO Shaun Collins to deliver the final word on the future landscape of connected technology.

18:00 – 19:30

Intel Cocktail and Networking Reception

An exclusive reception on board a private river yacht on the River Thames.

Please note that this agenda may be subject to change.

Our 2018 Event

Video Highlights

Our Predictions from 2018

Click here to download a complimentary copy of our
Predictions: 2019 and Beyond booklet to explore last year’s insights.

Thoughts from Past Guests

“A world-class team. Each and every presentation showed excellent analysis, insight and was delivered with professionalism.”

“A must-see for all business leaders.”

“It’s one of those events you should religiously attend.”

“Cannot say how much this event influences the industry — it’s awesome!”

Daily Insight

Developer Trends