On-demand Zoom conference
Kester Mann (Director, Consumer and Connectivity) discussed the findings of CCS Insight’s latest user survey in this free-to-attend webinar with question-and-answer segment.
The survey explores consumers’ changing purchase journeys for mobile phones and subscriptions. Leading topics include second-hand and refurbished phones, device trade-ins, online and in-store purchases, device financing and payment, upgrade programmes and SIM-only deals. The report also covers attitudes to retail, future purchase intentions and mobile switching.
Missed the session? Click below to catch up.