Wednesday 22 January, 15:00 GMT
Kester Mann (Director, Consumer and Connectivity) will discuss the findings of CCS Insight’s latest user survey in this free-to-attend 45-minute webinar with question-and-answer segment.
The survey explores consumers’ changing purchase journeys for mobile phones and subscriptions. Leading topics include second-hand and refurbished phones, device trade-ins, online and in-store purchases, device financing and payment, upgrade programmes and SIM-only deals. The report also covers attitudes to retail, future purchase intentions and mobile switching.
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