ESG

At FDM | CCS Insight, we pride ourselves on our commitment to our Environmental, Social, and Governance (ESG) framework, which is underpinned across multiple areas of our business and interwoven into numerous areas of our research activities and beyond.

For further information on any of our research relevant to ESG please contact sales@ccsinsight.com.

Here are some of the key focus areas aligned to this:

Circularity / Second Hand Devices

A major research area for FDM | CCS Insight is the circular market for consumer electronics devices spanning smartphones, laptops, smartwatches and more. We work with some of the biggest consumer electronics companies in the world to help them understand market dynamics and performance. Our research is widely cited by major companies, such as Apple and Samsung, when they are discussing their efforts in this area.

Circular Markets Event

FDM | CCS Insight has established one of the leading annual events in the Circular Markets domain for connected technology, with over 250 leading industry players attending the most recent edition, which was held in London.

Companies participating included Vodafone, Orange, Deutsche Telekom, Telefonica, BT, BackMarket, Alchemy, Likewize, Assurant, Recommerce, Amazon and eBay.

Our central role positions us well to educate the industry on the latest trends in this area and align well with our wider ESG mission as a company.

Employee Workplace Technology Survey

ESR is an increasingly important topic for all leading companies. FDM | CCS Insight’s annual employee workplace technology survey has evolved to include a growing focus on sustainability and more. This allows us to assess employee sentiment to the key areas in this domain. We use this data to inform our enterprise customers of the latest emerging trends and provide strategic advisory services to key companies on this topic.

Senior Leadership IT Investment Survey

Understanding sustainability, compliance with ESG goals and the broader impact of elements such as core IT infrastructure are all important topics pertinent to our clients. As par of our enterprise research, we survey senior leaders annually to get their perspectives on these topics.

This rapidly growing segment is of great interest to our clients, as they seek to improve their sustainability credentials and meet broader goals, such as Scope 3 emissions targets that span both upstream and downstream activities. These often represent 70 to 90 percent of a business’s total carbon footprint.

Mobile Buying Survey

To better understand consumer perspectives on topics such as the purchase of second-hand mobile phones, a key area of sustainability covered as part of FDM | CCS Insight’s focus, we conduct regular national representative surveys in leading markets.

This helps inform our research in this area and forms another pillar of the content we can provide as part of our commitment to understanding ESR goals and objectives.

Supporting Charities

At FDM | CCS Insight, we always encourage our employees’ charitable endeavours, whether that be ad hoc events or specific charity initiatives. A good example of this is the Mobile Phone Museum, where we support one of the trustees by letting them have time to undertake school visits and take part in activities related to the charity.

At FDM | CCS Insight, we always encourage our employees’ charitable endeavours, whether that be ad hoc events or specific charity initiatives. A good example of this is the Mobile Phone Museum, where we support one of the trustees by letting them have time to undertake school visits and take part in activities related to the charity.