Intelligence across telecoms

FDM CCS Insight provides market-leading data solutions in the telecom sector, supporting both mobile and broadband markets. From consumer and business mobile panels to broadband and pay-TV sales data, our real-time insights help organizations benchmark performance, track market share and respond quickly to market changes.

Unrivalled data for broadband, mobile and devices

We provide sales panel and pricing data from key telecom segments, delivering a comprehensive view of market share, performance and competitive dynamics. Built on long-term data partnerships and continuous tracking, our insights help clients understand how the market is evolving and where commercial opportunity is emerging.

Broadband

The broadband market is defined by intense competition, evolving customer demand and increasing convergence of bundled services. We provide continuous visibility of consumer and business broadband performance, helping providers understand market structure and competitive dynamics in real time.

Our data enables detailed analysis of key performance indicators, including:

  • Channel performance
  • Average sales price
  • Contract length
  • Competitor promotions
  • Acquisition vs recontract
  • Speed
  • Dual play vs triple play

  • Competitor positioning

This allows clients to track changes in market share, assess the performance of offers and understand the impact of commercial decisions in the broadband market.

Mobile

The mobile market is fast-moving and highly competitive, shaped by device replacement cycles, pricing pressure and changing consumer behaviour. We provide a clear view of consumer and business mobile performance, helping operators and brands track competitive positioning and market share.

Access data on key performance indicators, including:

  • Channel performance
  • Average sales price
  • Contract length
  • Competitor promotions
  • Acquisition vs recontract
  • Handset SKU
  • Handset vs SIM only
  • Data allowance
  • Competitor positioning
  • Advertising share

Our services support a detailed understanding of the performance of offers and competitive dynamics.

Devices

The smart home and connected consumer market sits at the intersection of devices, services and connectivity, with pricing and positioning playing a major role in growth and adoption. We track global pricing data and turn it into clear, practical market intelligence.

Our insights help clients understand competitive pricing and positioning in several categories, including:

  • Laptops
  • Tablets
  • Smartwatches
  • Security technology
  • Smart home

Our services enable brands, retailers and distributors to monitor pricing strategy, assess competitiveness and identify market opportunities within the wider ecosystem.

Our services

Pricing Data

Market-leading telecom pricing and benchmarking

Point-of-Sale Panels

Closed-book data exchange with ISPs and operators

Consulting

Analyst-led support to interpret and act on pricing and sales insights

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