Beyond Connectivity: O2’s Strategy for Building Deep-Rooted Loyalty
For nearly two decades, O2 has built a strong presence in the UK live music scene, not just through clever branding, but through partnerships that have blurred the line between ...
Second-Hand Laptops Power Up with 8% Market Growth
The rise of the second-hand device market is a topic we cover in depth at CCS Insight. An informal market for used devices was well-established before the organized segment began ...
Improving Service Quality with AI-Powered End-to-End Automation
Each year, TM Forum's Digital Transformation World (DTW) Ignite event highlights tangible efforts by vendors and operators to modernize the telecom industry. Collaboration is always at the heart of the ...
Beyond London Summit 2025: Decoding Google Cloud’s Scale Narrative
The London stop of Google Cloud Summit marked a deliberate pivot from invention to measurement. Executives led with adoption metrics, claiming that 7 million developers now build on Vertex AI ...
Network Operators Continue to Invest in Coverage at Major Events
Over the years, I've taken a keen interest in how network operators provide coverage at significant events, such as music festivals, particularly the Glastonbury Festival, as well as the British ...
Converging Tides: AI and 5G-Advanced Shape the Future of Mobile
Earlier this month, I had the privilege of attending MWC Shanghai, a premier event that consistently provides a vivid snapshot of the mobile industry's evolving landscape. As expected, the dominant ...
Modernizing Consumer Packages with AI and 5G-Advanced
China's operators are building on their extensive 5G networks with new services enabled by 5G-Advanced. Outside China there are signs of movement too, with operators in the Middle East also ...
Practical AI-Powered Network Innovations at DTW Ignite 2025
TM Forum's annual Digital Transformation World (DTW) Ignite event is more than a talking shop. Unlike most other industry events, a major part of DTW Ignite are the practical efforts ...
In recent years, T-Mobile in the US has enjoyed a remarkable turnaround. In 2013, it was unable to sell iPhones because it hadn't reached a deal with Apple. In 2025, ...
AI is rapidly reshaping the world of work. In the telecom sector, its influence is already visible — from intelligent network management to dynamic customer support and the roll-out of ...
