• TOBi or Not TOBi

    Vodafone Taps Chat Bot to Bolster Customer Care Vodafone's Future Ready event last week, attended by CCS Insight, pointed to better times ahead for the embattled operator, which has endured ...

  • US Carriers Partner for Project Verify

    Initiative Will Use Smartphones to Unlock Online Accounts Smartphones could soon become the master key to unlocking online accounts. In a first, the four major US mobile carriers are collaborating ...

  • E-SIM: Friend or Foe?

    Is Remote Provisioning a Threat to Churn? Apple's unveiling last week of its latest iPhone models wasn't just business as usual. Its rhythm of product announcements tends to be unsurprising, ...

  • Cable or Wireless

    Does Fixed Wireless Access Threaten Traditional Telecom Services? Last week, in a major development for adoption of 5G, Verizon claimed the world's first commercial 5G deployment by introducing a home ...

  • Will Two and Three Make Five?

    China's Second- and Third-Largest Operators Could Merge for 5G The ongoing competition for global supremacy in 5G networks, particularly between the US and China, could be pushing one of the ...

  • Enemy of the State

    California Battles Telecom Regulator over Net Neutrality Last week, the California State Assembly cleared a bill that aims to reverse the repeal of Net neutrality rules by the Federal Communications ...

  • Southern Exposure

    Another Setback for Huawei and ZTE as They Face Australia 5G Ban Last week, the Australian government banned the use of 5G telecom equipment supplied by "vendors who are likely ...

  • The $2,000 Smartphone

    How Far Off Is This Hefty New Price Tag? Early in 2017, we argued that the $1,000 smartphone could become the new normal. Top-of-the-line phones stuffed with all the memory ...

  • Cubans Get a Taste of Mobile Internet

    Nine-Hour Test of Free and Open Access Could Be a Breakthrough Residents in the US and Europe can take Internet access for granted. It's available at home and on the ...

  • Preview of CCS Insight Predictions for 2019 and Beyond

    Preview of CCS Insight Predictions for 2019 and Beyond' tag='h1' link_apply='' link='manually,http://' link_target='' style='blockquote modern-quote' size='' subheading_active='' subheading_size='15' margin='' margin_sync='true' padding='30' color='custom-color-heading' custom_font='#00c576' av-medium-font-size-title='40' av-small-font-size-title='32' av-mini-font-size-title='24' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' av_uid='av-jqqfqgnn' ...