AI is rapidly reshaping the world of work. In the telecom sector, its influence is already visible — from intelligent network management to dynamic customer support and the roll-out of ...
Service Convergence in the UK Poised for Next Wave of Growth
Service convergence has been a buzz term in telecom for years, particularly in Europe. However, industry momentum has stalled in recent times as operator strategies have largely failed to evolve ...
Organized Second-Hand Smartphone Market Stutters in Key Regions
CCS Insight has been tracking the growth and development of the organized second-hand smartphone market for several years. We've seen robust growth, with plenty of bright spots as countries and ...
Honor Underlines Commitment to Foldables and Proposes AI Device Ecosystem Alliance
At MWC Shanghai 2025, a notable keynote session focused on AI Innovation and Impact and included Honor's charismatic CEO, James Li, as one of the panellists. The imminent launch of ...
A Visit to Apple’s Durability Lab: Reliability, Repairability and More
Although the primary reason for my recent visit to California was to attend Apple's WWDC event, I was fortunate to spend some time at one of Apple's Durability Labs, which ...
AI in the Enterprise: Priorities, Pressures and Pragmatism
CCS Insight's Survey: Senior Leadership IT Investment captures the views of IT and business executives, offering a snapshot of enterprise technology priorities. Our 2025 results show a shift toward pragmatism, ...
A couple of weeks ago, CCS Insight had the pleasure of joining the Retech Days circularity event in Berlin. A lot of the themes discussed are well-trodden but hugely important ...
Android XR, Google Glasses and What We Call Things We Put on Our Face
Google's recent I/O event brought an array of announcements, mostly focused on AI. However, near the end of the keynote, Google turned to Android XR, providing an update on its ...
Every business has a plan for when systems go down, but what about a plan for the people who keep those systems running? In enterprise technology, long-term resilience isn't just ...
Titan Takes a Tumble: The Rise, Fall and Possible Return of Xiaomi in India
In the fast-changing Indian smartphone landscape, market leadership is never guaranteed. Xiaomi, once a household name synonymous with value for money, was dethroned from its market leadership position in 2022. ...
