Events

When: 27 January 2026

Where: Online

Employee behaviour is changing faster than many technology strategies can keep up. Our latest survey of more than 700 employees across seven countries shows a workplace entering a new “Shift Era”, driven by tensions between policy and preference, the rise of mobile-first working, uneven adoption of AI tools and growing expectations for well-being and sustainability.

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When: 11 December 2025

Where: Online

The European telecom market is undergoing a period of transformation. Continued momentum from AI, the first satellite direct-to-device services, falling broadband prices, and growing demand for refurbished phones helped characterise 2025. The year ahead is set to see further moves toward market consolidation, the arrival of fintech into mobile, growth of the travel eSIM market, and the possibility of a new, disruptive iPhone. As FDM and CCS Insight come together for our first joint webinar, we’ll share our takeaways from 2025 and examine major trends that will shape the telco ecosystem into next year.

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When: 30 September 2025

Where: Online

The travel eSIM market is a hotbed of activity. A rush of specialist providers such as Airalo and Holafly are undercutting mobile operators with low-cost offers, riding on accelerating momentum for eSIM in smartphones. At the same time, other players, mostly from the travel sector, are also getting in on the act.

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When: 23 October 2025

Where: In-Person

Join us for one of the most-anticipated events in the tech industry calendar — CCS Insight's flagship Predictions event. Backed by three decades of independent analysis, this year's event features a fast-paced mix of analyst presentations, high-profile interviews and engaging panel discussions.

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When: 19 August 2025

Where: Online

Smartphone ownership continues to rise in 2025, and with it comes a marked shift toward premiumization. Over one-third of respondents to our latest Pulse: Connected Consumer survey now own a premium smartphone, with consumers gravitating toward more-durable high-end devices. As a result, replacement cycles are getting longer, and brand loyalty is strengthening — over 60% of mobile phone owners plan to stick with their current brand when they next upgrade.

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When: 8 July 2025

Where: Online

Direct-to-device satellite connectivity is moving rapidly beyond basic emergency messaging. Devices compliant with 3GPP Release 17 standards are already in the market, and broader ecosystem readiness is accelerating. The question is no longer if, but how and when telecom operators and satellite vendors should begin building networks to support more advanced direct-to-device services — including mobile broadband, low-latency communications and higher-throughput applications.

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When: 5 June 2025

Where: Online

Our 2025 Senior Leaders’ IT Investment survey reveals a sharp divide: while 76% of executives expect their IT spend to grow; only 45% have the headroom to drive true innovation without hard trade-offs. New investment is concentrating into a few critical areas, while operational discipline and board-level governance are reshaping what gets funded – and what gets deferred.

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When: 30 April 2025

Where: Online

In this webinar, we assess the global market for mobile device trade-ins and second-hand sales, highlighting key dynamics and trends shaping the circular economy in 2024 and looking forward to 2025.

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When: 3 March 2025

Where: Barcelona

Learn more about the major announcements from MWC 2025 by navigating through our key takeaways from the event below.

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When: 25 March 2025

Where: Online

Join CCS Insight as we share top-level findings from our research, exploring the critical factors shaping consumer behaviour and what they mean for the future of the telecom industry.

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