Job opportunities at CCS Insight

Client Support Manager (maternity cover)

CCS Insight is looking for maternity cover for this role.

Our client support manager has the following responsibilities:

  • To be the main point of contact with our clients for day-to-day enquiries and administration.
  • Work closely with CCS Insight sales, publishing and analyst teams to ensure delivery of all client services.
  • Assist the sales team in creating client service level agreements.
  • Update client details in the company's content management system.
  • Monitor and record interactions with clients.
  • Manage all incoming communications from the CCS Insight Web site and corporate mailboxes.
  • Work with sales to prepare and create client invoices.
  • Prepare monthly invoice files.
  • Assist the accounts team in identifying payment status.

We are looking for someone with at least one year's experience in a similar role. Candidates should be educated to degree level, and should possess a UK driving licence.

In addition, candidates must be proficient in Microsoft Office programs, have good written and oral communication skills and take a proactive and flexible approach to problem-solving.

This is not a sales position, although the role works closely with our business development team.

To apply for this vacancy, please send your CV and a covering letter to Brenda Thompson, This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

No agencies.

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