Jobs

Job opportunities at CCS Insight


Principal Account Executive

CCS Insight is looking to fill this role in its sales organisation.

The Principal Account Executive will develop and carry out a plan to achieve sales targets and increase the value that customers receive from CCS Insight services. The plan will be devised by consulting and collaborating with customers, members of the sales team, and other CCS Insight staff.

The successful candidate will be required to forecast and meet sales revenue goals. This includes qualifying and disqualifying business opportunities, understanding customers' decision-making processes, identifying customer problems, presenting the benefits of CCS Insight services to current and prospective customers, helping to deliver CCS Insight products and services, creating strategic account plans and maintaining accurate forecasts.

Tasks will also involve developing detailed proposals, negotiating contracts, answering customers' enquiries, creating plans to close forecast business, closing business in a timely manner and understanding CCS Insight's product set and what it offers clients. The Principal Account Executive will be responsible for growing usage of CCS Insight services within accounts and for establishing and maintaining strong relationships with senior leaders and users within client organisations.

Candidates should possess:

  • A minimum of five years' sales experience, with demonstrable ability to grow revenue streams.
  • Experience selling within a reoccurring-revenue business model, either subscriptions or service offerings.
  • Experience of selling consulting services.
  • Familiarity with selling technology, media and telecom research is desirable, but not essential.
  • Demonstrable success in closing large and complex sales within a services business, involving multiple stakeholders and helped by an in-depth knowledge of a sector and excellent negotiation and relationship-building skills.
  • Evidence of having developed and implemented strategies for revenue growth that capitalise on the unique nature of specific environments. Candidates should have the skills to adapt and employ products, services and operations to effectively compete in competitive markets.
  • A flexible attitude, with the ability to collaborate and support colleagues at all levels of organisation, from board level to juniors.
  • A self-starter approach, with the ability to develop a business plan that will substantially grow a subscription business within six to 18 months.

For a full job description, please click here.

To apply for this vacancy, please send your CV and a covering letter to Brenda Thompson, VP Human Resources. This e-mail address is being protected from spambots. You need JavaScript enabled to view it

No agencies.

 

Client Support Manager (maternity cover)

CCS Insight is looking for maternity cover for this role.

Our client support manager has the following responsibilities:

  • To be the main point of contact with our clients for day-to-day enquiries and administration.
  • Work closely with CCS Insight sales, publishing and analyst teams to ensure delivery of all client services.
  • Assist the sales team in creating client service level agreements.
  • Update client details in the company's content management system.
  • Monitor and record interactions with clients.
  • Manage all incoming communications from the CCS Insight Web site and corporate mailboxes.
  • Work with sales to prepare and create client invoices.
  • Prepare monthly invoice files.
  • Assist the accounts team in identifying payment status.

We are looking for someone with at least one year's experience in a similar role. Candidates should be educated to degree level, and should possess a UK driving licence.

In addition, candidates must be proficient in Microsoft Office programs, have good written and oral communication skills and take a proactive and flexible approach to problem-solving.

This is not a sales position, although the role works closely with our business development team.

To apply for this vacancy, please send your CV and a covering letter to Brenda Thompson, VP Human Resources. This e-mail address is being protected from spambots. You need JavaScript enabled to view it

No agencies.

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