Author: Angela Ashenden

Will Covid-19 Spark a New Dawn for Mobile Working?

Collaboration software enjoys a boom in usage The trend of mobile working has been gaining profile for several years, but I’ve never seen as many news articles about collaboration technology…

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Cisco Repositions the Network as the Platform

Barcelona event shows off ingredients for growth CCS Insight’s enterprise research team — Bola Rotibi, Angela Ashenden and Nick McQuire — reflect on reasons for bullish optimism at Cisco. At…

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Extended Reality: The Next Wave in Workplace Transformation

How the technology is opening the door to new ways to work Businesses, and especially large enterprises, aren’t known for being on the cutting edge of technology they provide to…

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Slack’s Innovation and Momentum Continues Apace

Frontiers event reveals a polished story Last week, team collaboration software innovator Slack brought its Frontiers customer event to London. While on a much smaller scale than the flagship event…

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Four Highlights from Our 2019 Employee Survey

Millennials, AI and 5G bring big changes to workplace technology Employees are shaping the technology changes in businesses faster than ever, making the results from our annual Employee Workplace Technology…

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The Unexpected Success of Workplace by Facebook

Facebook’s enterprise product is quashing scepticism Facebook’s entrance to the enterprise software space in early 2015 with the beta release of what was then called Facebook at Work raised many…

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Salesforce Embeds Quip in CRM Applications

Integration brings native collaboration and productivity tools Salesforce recently announced the availability of Quip for Salesforce as part of its Spring ’19 release. This sees the Quip Business Productivity Platform,…

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Top Four Findings from Our Latest Survey of IT Decision-Makers

Security and Trust Continue to Dominate Buyer Motivations At the end of 2018, we carried out our annual survey of IT decision-makers in five countries to learn about their purchasing…

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The Digital Workplace Hub

The Next Wave in Collaboration The collaboration software market has experienced a major overhaul in the past couple of years. Several major players including Jive and Atlassian have exited the…

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Slack Gears Up to Fight Off Microsoft

Outlines 2019 Strategy to Defend from Tough Competition Last week, I attended Slack’s Frontiers 2018 customer conference in London, the last stop in a tour that kicked off in its…

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