Author: Angela Ashenden

Survey Shows IT Investment Resilient Despite Economic Pressures

In July we published findings from our annual Senior Leadership IT Investment Survey. Fielded in June, the survey explored investment and adoption plans in key areas including cloud computing, collaboration…

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Survey Shows Employee Experience on a Knife Edge as Hybrid Work Looms

Employees are determined to continue flexible working Over the past two years, the future of work has become a reality for many employees forced to rapidly adapt to working from…

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Amazon Connect Gains Confidence at AWS re:Invent 2021

Upgrades galore for the company’s contact-centre service In early December, at Amazon Web Services’ (AWS) annual customer and partner event, re:Invent, the company announced a range of enhancements to Amazon…

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Revamping the Slack Platform at Frontiers 2021

Slack continues to innovate, despite acquisition by Salesforce From 16 to 18 November Slack hosted its annual customer event, Slack Frontiers — its first since being acquired by Salesforce in…

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C-Suite Executives Set to Accelerate IT Investment in 2022

Highlights from our latest Senior Leadership IT Investment Survey Last week, we published findings from our annual Senior Leadership IT Investment Survey. Conducted in July, it explored investment and adoption…

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Asynchronous: The New Trend in Collaboration

New wave of tools gives teams a different way to stay in sync A couple of weeks ago, as part of its latest update, Slack announced it was adding new…

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Matterport Brings Physical Spaces into the Future of Work

The last bastion in the non-digital world? Widespread stay-at-home orders during the pandemic have dramatically accelerated the digitization of processes across a raft of industries, with businesses forced to find…

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Poly Raises the Bar for Hybrid Working Communications Experiences

The future of work brings new challenges for businesses There’s no doubt that the pandemic has sped up the transformation in the way we work. A period of sustained and…

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Cisco Webex Sharpens Focus on Hybrid Work

Former market leader bids to regain its crown This week Cisco hosted its annual customer and partner event, Cisco Live, where the company made several major announcements relating to its…

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Extended Reality Spurs Healthcare Transformation

How medicine is leaning on XR technology to deliver better care Extended reality (XR) technology has experienced a major boost during the pandemic as a result of people being unable…

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