Upgrades galore for the company's contact-centre service In early December, at Amazon Web Services' (AWS) annual customer and partner event, re:Invent, the company announced a range of enhancements to Amazon ...

New episode of our podcast offers lessons for success The shift to the cloud was well underway even before the pandemic, but the events of the past couple of years ...

Slack continues to innovate, despite acquisition by Salesforce From 16 to 18 November Slack hosted its annual customer event, Slack Frontiers — its first since being acquired by Salesforce in ...

Roll-out of 5G in the German healthcare market begins cautiously The notion of healthcare as a string of singular encounters between a sick person and a caregiver has been superseded ...

We outline the path to maximizing cloud's potential Research by CCS Insight found that by the end of 2021, one in four businesses will have more than 75% of their ...

The second day of our Predictions for 2022 and Beyond event focussed on sustainability, and I had the pleasure of interviewing Howard Boville, senior vice president of IBM Hybrid Cloud. ...

Technology as the third actor in healthcare consultations One of the most significant benefits that technology delivers, no matter the industry or organization, is more effective outcomes through the push ...

Highlights from our latest Senior Leadership IT Investment Survey Last week, we published findings from our annual Senior Leadership IT Investment Survey. Conducted in July, it explored investment and adoption ...

A spotlight on how VMware and customers are embracing hybrid multicloud operations Understanding the importance of good support should be the first step to any multicloud journey. There are four ...

Despite a wealth of vulnerability detection tools, there remains a vast array of security breaches Given the devastating consequences of a vulnerability breach, including loss of trust, brand damage and ...