When: 16 June 2026

Where: Online

The UK’s converged services market is evolving as providers compete to bundle broadband, mobile, TV and digital services in an increasingly crowded and competitive landscape. With rising pressure on pricing shifting consumer expectations and continued network investment, operators are refining their propositions to drive growth, reduce churn and strengthen customer loyalty.

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When: 23 April 2026

Where: Online

The UK broadband market is entering a new phase of maturity, marked by increasing saturation, intensifying competition and more aggressive pricing strategies. As full-fibre roll-outs accelerate and alternative network providers expand their footprint, the market is becoming more fragmented and more complex to navigate. 

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When: 19 March 2026

Where: Online

Our eighth annual UK survey highlights how consumer behaviour for mobile phones is changing, from growing eSIM awareness to SIM-only plans, online purchases, and second-hand devices. This webinar explores these trends and examines pricing, trade-ins, unlimited data, AI features, and telecom mergers—providing insights for operators and device-makers navigating a shifting market.

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When: 12 February 2026

Where: Online

FDM | FDM CCS Insight’s leading analysts share their expectations for MWC 2026, covering network innovation, connected devices, operator developments and more.

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When: 27 January 2026

Where: Online

Employee behaviour is changing faster than many technology strategies can keep up. Our latest survey of more than 700 employees across seven countries shows a workplace entering a new “Shift Era”, driven by tensions between policy and preference, the rise of mobile-first working, uneven adoption of AI tools and growing expectations for well-being and sustainability.

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When: 11 December 2025

Where: Online

The European telecom market is undergoing a period of transformation. Continued momentum from AI, the first satellite direct-to-device services, falling broadband prices, and growing demand for refurbished phones helped characterise 2025. The year ahead is set to see further moves toward market consolidation, the arrival of fintech into mobile, growth of the travel eSIM market, and the possibility of a new, disruptive iPhone. As FDM and CCS Insight come together for our first joint webinar, we’ll share our takeaways from 2025 and examine major trends that will shape the telco ecosystem into next year.

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When: 30 September 2025

Where: Online

The travel eSIM market is a hotbed of activity. A rush of specialist providers such as Airalo and Holafly are undercutting mobile operators with low-cost offers, riding on accelerating momentum for eSIM in smartphones. At the same time, other players, mostly from the travel sector, are also getting in on the act.

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When: 19 August 2025

Where: Online

Smartphone ownership continues to rise in 2025, and with it comes a marked shift toward premiumization. Over one-third of respondents to our latest Pulse: Connected Consumer survey now own a premium smartphone, with consumers gravitating toward more-durable high-end devices. As a result, replacement cycles are getting longer, and brand loyalty is strengthening — over 60% of mobile phone owners plan to stick with their current brand when they next upgrade.

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When: 5 June 2025

Where: Online

Our 2025 Senior Leaders’ IT Investment survey reveals a sharp divide: while 76% of executives expect their IT spend to grow; only 45% have the headroom to drive true innovation without hard trade-offs. New investment is concentrating into a few critical areas, while operational discipline and board-level governance are reshaping what gets funded – and what gets deferred.

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When: 30 April 2025

Where: Online

In this webinar, we assess the global market for mobile device trade-ins and second-hand sales, highlighting key dynamics and trends shaping the circular economy in 2024 and looking forward to 2025.

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When: 25 March 2025

Where: Online

Join FDM CCS Insight as we share top-level findings from our research, exploring the critical factors shaping consumer behaviour and what they mean for the future of the telecom industry.

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When: 13 February 2025

Where: Online

Join FDM CCS Insight’s leading analysts to hear their expectations for MWC covering network innovation, connected devices, operator developments and more.

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When: 30 January 2025

Where: Online

Unlock new strategies for thriving in the evolving workplace as our expert analysts reveal exclusive insights from our 2024 Employee Workplace Technology Survey and spotlight report on generative AI tools.

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When: 17 December 2024

Where: Online

Identify new growth opportunities for the spatial computing market as our expert analysts share exclusive findings from our upcoming spotlight report.

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