• eSIM Poised to Be Next Mobile Industry Disrupter

    eSIM Poised to Be Next Mobile Industry Disrupter

    The proportion of global smartphone sales with support for eSIM will jump from over a quarter (27%) to over half (56%) from 2023 to 2028. North America is leading the charge on eSIM adoption, representing more than half of all global eSIM users. eSIM roaming is set for further strong growth supported by wide service ...

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  • Second-Hand Device Market Sees Robust Growth amid Global Economic Recovery

    Second-Hand Device Market Sees Robust Growth amid Global Economic Recovery

    New data from CCS Insight reveals resilience in the second-hand mobile device market, with 46.8 million units being sold in the fourth quarter of 2023 despite lingering constraints in device trade-in channels. The market for used devices is outshining that for brand-new devices, growing by 2.9% year-on-year compared with a 4.4% decline in shipments of ...

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  • Year of Recovery for Spatial Computing After Tricky 2023

    Year of Recovery for Spatial Computing After Tricky 2023

    Sales of virtual and augmented reality devices struggled in 2022, but the arrival of new brands will ignite excitement for the technology. Virtual reality is expected to enjoy good growth in the value of device shipments, but questions remain about applications for consumers and businesses. Augmented reality devices continue be a tough engineering challenge and ...

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  • Apple and Samsung Lead in Brand Loyalty for Smartwatches, Fitbit Struggles to Retain Users

    Apple and Samsung Lead in Brand Loyalty for Smartwatches, Fitbit Struggles to Retain Users

    CCS Insight's new research highlights loyalty trends in the smartwatch market, helping to guide product development and marketing strategies. Samsung and Apple smartwatch owners overwhelmingly plan to stick with their brand when they next purchase, at 85% and 95%, respectively. Only 51% of Fitbit smartwatch owners expect to stay with the brand when they upgrade, ...

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  • Fixed Wireless Access Forecast to Create Revenue of $67 Billion by 2027

    Fixed Wireless Access Forecast to Create Revenue of $67 Billion by 2027

    CCS Insight's new Spotlight report highlights the proven potential of fixed wireless access, helping operators expand their coverage and provide new lucrative strategies. The firm estimates that fixed wireless access generated $29.5 billion in revenue for mobile network operators in 2023, forecast to grow to $67.3 billion by 2027. The most significant opportunities for fixed ...

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  • Shift in Mobile Buying Patterns as Britons Tighten Their Belts

    Shift in Mobile Buying Patterns as Britons Tighten Their Belts

    Nearly three-quarters of people plan to act if their mobile or broadband bill goes up this year Financial constraints push some to take out mobile contracts over a longer term Phone replacement cycles are set to lengthen further, but there's hope for foldables Sales of refurbished devices grow as people seek savings SIM-only contracts continue ...

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  • CCS Insight’s Predictions for 2024 and Beyond Revealed

    CCS Insight’s Predictions for 2024 and Beyond Revealed

    London, 10 October 2023: CCS Insight has produced its latest set of 85 predictions that share its expectations for the technology landscape in 2024 and beyond. This year the research team has focused on personalised experiences, artificial intelligence (AI) and sustainability as well as collaborative convergence and the impact of regulation. Focus areas include key ...

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  • Second-Hand Smartphone Sales Surpass $13 Billion in 1Q23, Curbed by Low Supply

    Second-Hand Smartphone Sales Surpass $13 Billion in 1Q23, Curbed by Low Supply

    New data from CCS Insight reveals that second-hand smartphones generated $13.3 billion in the first quarter of 2023, despite being held back by limited trade-in volumes. The market for used smartphones is outshining that for brand-new devices, with an impressive 14% growth year-on-year. Leading retailers and marketplaces such as Back Market, refurbed, eBay and Amazon ...

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  • Satellite Smartphone Services Forecast to Generate Revenue of $18 Billion by 2027

    Satellite Smartphone Services Forecast to Generate Revenue of $18 Billion by 2027

    CCS Insight's new Spotlight report highlights the potential scale of the direct satellite-to-device market and its impact on consumers, device-makers and network operators. The integration of satellite communication capabilities in mass-market smartphones marks a significant leap forward in expanding connectivity to remote areas. Direct satellite-to-device mobile services offer a solution to connectivity gaps in remote ...

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  • New Devices Support the Promise of Extended Reality

    New Devices Support the Promise of Extended Reality

    Extended reality will see a small boost in sales in 2023 thanks to new virtual reality device launches, even though the weak macroeconomic context will continue to weigh the segment down. Adoption will continue to grow, helped by the halo effect of some of the best-known consumer brands getting involved in this nascent device category. ...

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